Ticket Delivery Policy – MyTiqets.com

Thank you for choosing MyTiqets.com for your Dubai tours and theme park tickets. We are committed to providing a smooth and prompt ticket delivery experience. Please read this policy to understand how we handle ticket delivery.

1. Delivery Time

Once your payment is successfully completed, your tickets are delivered instantly—usually within 2 minutes— to your registered email address.

2. Delivery Method

All tickets are sent electronically via email. Please ensure you provide a valid and accessible email address at the time of purchase to avoid delays.

3. Confirmation Email

After completing your purchase, you will receive a confirmation email, followed shortly by a separate email containing your tickets.

4. Delayed Delivery

In rare cases, delivery may be delayed due to technical issues or high demand. If you do not receive your tickets within 15 minutes:

  1. Check your spam or junk folder.
  2. If not found, contact our customer service team immediately at [email protected].

5. Accuracy of Information

It is your responsibility to ensure the email address provided during purchase is correct. MyTiqets.com cannot be held responsible for tickets sent to an incorrect email address provided by the customer.

6. Contact Us

If you experience any issues with ticket delivery or have questions regarding this policy, our customer service team is here to help:

Acknowledgment

By purchasing tickets through MyTiqets.com, you acknowledge that you have read, understood, and agreed to this Ticket Delivery Policy.